Terms and Conditions

 

GENERAL INFORMATION

Blue Sunrise Real Estate LLC, Address: 1204, Prism Tower, Business Bay Registration number: 1240623
E-mail: info@scandinavianrest.dk

PRICES

In case of delays, backorders, or out-of-stock items, we strive to inform you as soon as possible and what we can do in the matter - e.g., refund your money, or help you find a similar item elsewhere.

PAYMENT

Scandinavianrest accepts payments with VISA, VISA Electron, and Mastercard. The payment will only be debited from your account when the item is shipped. All amounts are in US Dollars ($).

DELIVERY

ScandinavianRest aims to dispatch orders within 24 hours of receiving your order. We ship throughout Denmark. All orders are generally delivered within 2-4 delivery days.

REFUND

In case of a refund, please contact us so that the agreed amount can be transferred.

REFUNDS/RETURNS/EXCHANGES DURING SALES
Products and orders cannot be refunded, returned, or exchanged during sales periods, special offer campaigns, or with special discounts.


RETURNS

Once you have notified us that you wish to cancel your purchase, you have 14 days to send the item back to us.

You must pay for the package to be returned, and you are liable if damage occurs during transport. This means you bear the risk for the item from the time of delivery until we have received it back.

When returning, you are responsible for ensuring the item is properly packaged. To facilitate processing time, please include a copy of the order confirmation in the package.

CONDITION OF THE ITEM UPON RETURN

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. In other words, you can try on the item, and it should be in the same condition as when you received it.

If the item has extraordinary signs of use or damage beyond what is described above, it is considered used. This means that upon cancellation of the purchase, you will only receive a part or none of the purchase amount back, depending on the commercial value of the item at the time of receipt – of the return.

To receive the full purchase amount back, you must therefore test the item for 30 nights. This is because it takes about 30 days for most people to get used to it and achieve the duvet's effect. 

REFUND POLICY

If you cancel your purchase, you will, of course, receive the amount you paid to us back. In the event of a depreciation for which you are liable, this will be deducted from the purchase amount. When exercising the right of withdrawal, all payments received from you, including delivery costs (excluding extra costs due to your choice of a delivery method other than the cheapest standard delivery we offer), will be refunded without undue delay and no later than 14 days from the date on which we received notification of your decision to exercise the right of withdrawal.

Refunds will be made using the same payment method you used for the original transaction unless you have expressly agreed otherwise. We may withhold the refund until we have received the item back, or until you have provided documentation that you have returned it.

PERSONAL DATA POLICY

We need the following information when you shop with us: Name, address, telephone number, and email address.

We register and disclose the personal data necessary to deliver the item to you.

Personal data is registered with NDP Group ApS and stored for five years, after which the data is deleted.

We also collaborate with a number of other companies that store and process data. These companies process data solely on our behalf and may not use it for their own purposes.

We only work with data processors in the EU or in countries that can provide adequate protection for your data.

The data controller for Scandinavianrest.dk is Blue Sunrise Real Estate LLC.

You have the right to be informed about what information we process about you.

If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we are obliged to delete your personal data if you request it. This may be, for example, if your data is no longer necessary for the purpose for which we needed it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: info@scandinavianrest.dk